Solves the problem on the first call
The support assistant finds the cause, guides the caller through the solution and closes the case without a transfer or callback.
AI support assistant
Your AI support assistant that actually solves problems
Turn your phone line into a 24/7 support centre. Handle technical issues, account questions and troubleshooting with an AI that knows your products as well as your best support agent.
- Handles complex support cases
- Available around the clock
- Connects to your support system
How it helps
Support that actually helps
Never forgets your documentation
Learns automatically from your help centre, troubleshooting guides and manuals, and always gives up-to-date, accurate solutions.
Hands over with full context
When an agent is needed, your team gets the full context – so the customer doesn't have to explain everything again.
Learns from every conversation
Spots recurring problems and trends, so you can improve your products and prevent future enquiries.
Features
Support features you can rely on
Technical troubleshooting
- Step-by-step troubleshooting
- Account access and password resets
- Help with product setup and configuration
- Information about system status and downtime
Account management
- Questions about invoices and payments
- Changing and upgrading subscriptions
- Activating and cancelling services
- Usage summaries and account history
Integration
- Creates tickets automatically when needed
- Updates customer data in real time
- Syncs with your current support system
- Sends a call summary to your team
Results
Results that count
0%
shorter waiting time for support
0/7
availability without overtime
0+
citizen enquiries every month
0%
more satisfied employees
Peace of mind
Enterprise-grade security
GDPR and EU hosting
Full GDPR compliance, with your data hosted securely in the EU.
ISAE-3000 certified
The solution is ISAE-3000 certified.
Automatic anonymisation
Personal data in the conversations can be anonymised automatically according to your rules.
Ready to transform how you handle calls?
Start for free today, or book a demo and see CleverCall answer your own questions.