AI business phone system

A business phone system that understands, answers and acts

CleverCall brings your main number, call routing and an AI assistant together in one solution. Every call is answered – at peak times, outside opening hours and in the caller's own language.

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What is an AI business phone system?

A traditional switchboard routes calls by keypad choices and into a queue. It does not resolve the enquiry – it only passes it on.

An AI business phone system understands what the caller wants. The assistant answers what it knows, books appointments, sends text messages and only transfers the call when a person is needed. That way, your staff spend their time on the conversations that need them.

All in one solution

Telephony and AI, built together

Not a bot added on top of your old phone system, but a business phone system with AI built in.

A number that always answers

Move your current number to us, get a new one, or connect CleverCall to the phone system you already have.

Intelligent call routing

The assistant understands what the call is about, transfers it to the right person or department and passes on a short summary, so no one has to ask the same questions again.

Around the clock, in 40+ languages

No queue, no hold music. Callers get an answer straight away – in their own language.

Acts, not just answers

Books appointments, sends confirmations by text message and creates tasks for your staff.

Opening hours and rules

Decide what happens during and outside opening hours, who calls are transferred to and when, and how repeat calls are handled.

An overview of every call

Transcripts, summaries and statistics show what customers call about and where you can do even better.

Everything CleverCall can do

A complete phone system – not just an answering machine

You manage everything yourself from one admin portal.

Telephony and numbers

  • Keep your number, or get a new one
  • Connect your own SIP trunk, encrypted too
  • Several assistants and numbers on one account
  • Many simultaneous calls – never engaged

Conversation and AI

  • Natural speech with fast replies – and callers can interrupt
  • Answers based on your website, documents and SharePoint
  • Your own role and tone, also outside opening hours
  • Fixed flows and keypad options where the answer must be exact

Actions

  • Transfer to a person, team or number
  • AI summary for whoever takes over – also by email
  • Text messages during the call with your own sender name
  • Tasks: the assistant asks for any details it needs, then carries out the task

Booking and integrations

  • Appointment booking in FrontDesk: available times, booking and cancellation
  • Microsoft 365: only transfers to colleagues who are available
  • Knowledge from SharePoint, Colibo and TopDesk
  • Email and API calls from your flows

Rules and opening hours

  • Opening hours, closure days and public holidays in one click
  • A separate welcome message outside opening hours
  • Limits on calls per number, withheld numbers and countries
  • Numbers that may always call – or are always rejected

Insight

  • A transcript of every call, with search and filters
  • AI summary and analysis of sentiment, satisfaction and escalation
  • Statistics on minutes, languages, transfers and flows
  • Export to Excel and data via API

Languages and voices

  • Over 40 languages – switches when the caller asks
  • Choose a voice and hear the welcome message before you save
  • Premium voices with emotion: happy, calm or empathetic
  • Clone your own voice (with consent)

Outbound calls

  • Outbound call lists are worked through in the time window you choose
  • The same voice, welcome message and knowledge as your inbound line
  • Up to 3 attempts if no one answers, and import from Excel
  • Enabled by agreement with us

Security and GDPR

  • Data and AI models in the EU
  • Automatic anonymisation and deletion according to your rules
  • AI anonymisation that removes only personal data
  • Two-factor login and change history
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From switchboard to AI business phone system

  1. 1

    Keep your number

    We move your number to CleverCall – or you get a new one or connect your current phone system.

  2. 2

    Give the assistant knowledge

    Point it at your website and documents, and it answers with your own information.

  3. 3

    Set up routing and rules

    Choose who calls are transferred to, what happens outside opening hours and what is sent by text message.

  4. 4

    Take calls

    Call the number yourself, hear the result and adjust as you go. You are up and running the same day.

For your organisation

One phone system, many jobs

Public sector

Citizen service in many languages, appointment booking and fewer calls in the queue for municipalities and agencies.

Read more

Businesses

From the local clinic to the large enterprise: every call answered, even when everyone is busy.

Read more

Customer service, support and sales

Use the same phone system as a service assistant, first-line support or sales assistant.

See the AI service assistant

Ready to transform how you handle calls?

Start for free today, or book a demo and see CleverCall answer your own questions.

Start your free trial Book a demo